Get in Touch With Us
Got a question about a casino review, spotted something that needs a second look, or want to flag an issue with a listed operator? This page covers how to reach the Real Money Casinos team and what we can (and can't) help with.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and let us know what your message is about in the subject line — this helps us route it to the right person and get back to you faster. We aim to respond within a couple of working days, though it can take a little longer during busy periods.
We read every message ourselves. There's no automated ticket system standing between you and a real answer.
What We Can Help With
- Review accuracy — If a bonus offer, payout figure, or licensing detail on one of our casino pages looks out of date, tell us. Operators change terms often, and we want our pages to reflect that.
- General questions about how online casinos work — If you're new to real money online casinos and unsure how deposits, withdrawals, or RTP figures work, ask us and we'll point you to the right explanation on the site.
- Suggestions for future coverage — If there's a payment method, state regulation, or casino category you'd like us to cover in more depth, we're glad to hear it.
- Partnership or editorial enquiries — If you represent a licensed operator or affiliate program and want to discuss coverage, introduce yourself and outline the details.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, mention this in your message. We can point you toward state and national support resources, though we are not a crisis service and cannot offer counselling directly.
What We Can't Help With
We're an independent research and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or access your account with any casino. Those requests go directly to the customer support team of the specific casino you're playing at — most licensed US casinos operate live chat or email support for exactly this purpose.
We also don't provide personalized betting or financial advice. Our content explains how online casino games, bonuses, and payment systems generally work so you can make your own informed decisions.
A Note on What We Cover
Real Money Casinos researches and compares licensed online casinos available to US players, including how bonuses, banking methods, and game selection stack up across sites. Our rankings reflect editorial research, not payment from operators — commercial relationships never decide position on this site. If you're weighing options outside the mainstream US market, our page on Best Non GamStop Casinos 2026 covers a different angle worth a look.
Any concerns about age verification, licensing status, or responsible gambling tools should still go through the casino operator directly, since they hold your account and identity documents — but if you're unsure who to contact or how, ask us and we'll do our best to point you in the right direction.
Before You Write In
A quick checklist that saves everyone time:
- If your question is about a specific casino account, transaction, or bonus you've claimed, contact that casino's support team first — they hold the account details we don't have.
- If you're reporting an error on the site, include the page or casino name so we can find it quickly.
- If you need responsible gambling support, let us know so we can share the right resources rather than a general reply.
Thanks for taking the time to read this far. Whether it's a correction, a question, or feedback on how we cover things, we're glad to hear from you.